Definitions and Interpretation
- Data: Collectively all information that you submit to Talkingbass Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws
- Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies)
- Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation
- GDPR: The UK General Data Protection Regulation
- Talkingbass Limited: Company incorporated in England and Wales with registered number 10779754 whose registered office is at Unit 10 East Yar Road Trading Estate, East Yar Road, Isle Of Wight, PO36 9AX
- UK and EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018
- User or You: Any third party that accesses the Website and is not either (i) employed by Talkingbass Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Talkingbass Limited and accessing the Website in connection with the provision of such services
- Website: the website that you are currently using – https://www.talkingbass.net/ and any sub-domains of this site unless expressly excluded by their own terms and conditions.
For purposes of the applicable Data Protection Laws, Talkingbass Limited is the “data controller”. This means that Talkingbass Limited determines the purposes for which, and the manner in which, your Data is processed.
We may collect the following Data, which includes personal Data, from you:
- Contact Information such as email addresses and telephone numbers
- IP address (automatically collected);
All billing information (credit card numbers etc.) uses end to end encryption and cannot be accessed by the website
How We Collect Data
Talkingbass Limited will collect your Data in a number of ways for example:
- when you contact us through the Website, by telephone, post, e-mail or through any other means;
- when you register with us and set up an account to receive our products/services;
- when you make payments to us, through this Website or otherwise
Data That Is Collected Automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
- We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
- We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our Use Of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
- Internal record keeping
- Transmission by email of marketing materials that may be of interest to you;
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.
For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
- Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
- For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may use your Data to show you Talkingbass Limited adverts and other content on other websites. If you do not want us to use your data to show you Talkingbass Limited adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).
Export and Delete of User Data
All account holders can export and apply for deletion of data by making use of the Export Data function on the Settings page of your user account.
Simply login and click on the Settings link in the left panel menu or the Profile Dropdown menu.
Keeping Data Secure
We will use technical and organisational measures to safeguard your Data, for example:
- Access to your account is controlled by a password and a user name that is unique to you.
- We store your Data on secure servers.
- Payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected]
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
You have the following rights in relation to your Data:
- Right to access – The right to request copies of the information we hold about you at any time, or that we modify, update or delete such information.
- Right to correct – The right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase – The right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data – The right to “block” us from using your Data or limit the way in which we can use it.
- Right to data portability – The right to request that we move, copy or transfer your Data.
- Right to object – The right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected]
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links To Other Websites
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies.
By giving your consent to the placing of Cookies, you are enabling Talkingbass Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know
- HotJar Cookie: Used to heatmap pages and develop effective webpage design
Google Analytics: For analysing site traffic
- Soundcloud: Allows embedding of Soundcloud files on website
- Facebook Cookie: Used for providing retargeting ads on Facebook platform
- Double Click Google Cookie: Used for Google Ad targeting
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.